Frequently Asked Questions
Everything you need to know about Mammoth Headwear.
How do I determine my hat size?
Most of our hats are adjustable or 'one size fits most.' For specific fitted styles, please refer to our size guide link on the product page to measure your head circumference accurately.
What is your shipping policy?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Can I return or exchange my headwear?
Yes, we accept returns and exchanges within 30 days of delivery, provided the items are unworn, have original tags attached, and are in their original packaging.
How should I clean my Mammoth hat?
To preserve the shape and quality of your headwear, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying unless specified on the care label.
Do you offer bulk or custom orders?
We certainly do! For corporate events, team branding, or large group orders, please contact our support team to discuss custom embroidery options and bulk pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.